Contact information
Zenith Charm Studio
Operated by CRM ADVISORY LLC
At Zenith Charm Studio, we understand that thoughtful customer support is an important part of online shopping. Whether you are reviewing face mask details, exploring children's fashion accessories, checking an order, or requesting assistance with a delivery, we want you to have a clear way to contact our business.
We welcome customer questions and aim to provide helpful, respectful, and practical responses.
Business Details
Legal Business Name: CRM ADVISORY LLC
Store Name: Zenith Charm Studio
Website: https://www.zenithcharmstudio.site/
Business Address:
1230 CHICHESTER ST
ORLANDO, FL 32803
United States
Return Address:
1230 CHICHESTER ST
ORLANDO, FL 32803
United States
Contact Person: BLAKE KELLIS BARRETT
Customer Service Email: [email protected]
General Inquiries
For general questions about our store, policies, product listings, or available merchandise, email [email protected].
Please describe your question clearly so we can direct it to the appropriate area of customer support.
Product Information
Our store offers face masks and children's fashion accessories.
If you need clarification about a product's listed materials, dimensions, colors, included components, care instructions, or stated intended use, please contact us before purchasing.
Customers should review product descriptions and applicable warnings carefully, especially when purchasing items intended for children or products that may come into contact with the face or skin.
Unless supported by the applicable product documentation, please do not assume that a face mask meets a particular medical or respiratory-protection standard.
Order and Payment Assistance
For questions about order confirmations, payment status, missing items, or possible order errors, contact us with your order number and a brief description of the concern.
For your protection, we may need to verify relevant information before discussing specific transaction details.
Please do not send passwords or complete payment-card details by ordinary email.
Returns and Refunds
To request a return or refund, use the subject line "Return Request."
Include your order number, product name, delivery date, and reason for the request. If the merchandise arrived damaged or incorrect, photographs may help us understand the problem.
Our team will review the request under the published Return and Refund Policy and explain the next steps.
Please confirm return instructions before mailing merchandise.
Shipping and Delivery
If your order is delayed, tracking information is unavailable, or a package arrives damaged, email us with your order number and any relevant tracking details.
We will review the available information and explain the options appropriate to your situation.
Privacy Requests
For questions about personal information, privacy choices, or requests to access, correct, or delete eligible information, use the subject line "Privacy Request."
We will review qualifying requests in accordance with our Privacy Policy and applicable law.
Product Safety Concerns
If you believe that a face mask or children's accessory may be defective or unsafe, please stop using the affected item and contact us promptly.
Describe the concern and provide photographs or other relevant information where available. If an item presents a potential hazard to a child, keep it out of the child's reach while the concern is being reviewed.
We take product-quality concerns seriously and will assess them in accordance with applicable law.
Response Expectations
We aim to respond within a reasonable period. Response times may vary during holidays, peak shopping periods, or when a matter requires additional investigation.
An acknowledgment of your message does not automatically mean that a return, refund, cancellation, or replacement has been approved.
Official Correspondence
For business and customer-service correspondence, please use the official email and address listed on this page.
Zenith Charm Studio appreciates your interest in our products and your opportunity to resolve questions directly with our team.
Thank you for choosing Zenith Charm Studio.
CRM ADVISORY LLC — Zenith Charm Studio
1230 CHICHESTER ST
ORLANDO, FL 32803
United States
Email: [email protected]
Contact person: BLAKE KELLIS BARRETT
Website: https://www.zenithcharmstudio.site/